Frequently Asked Questions


	Frequently Asked Questions What is "Basiik"?!?! Basiik (pronounced, “basic”) was my internet alias since I was 12 years old. When I started making hat, I combined it into “Boshi-Basiik”, which translates into “Basic Hat”. Basiik started in 2003, so it’s been my love child for a while… we’re striving to bring you the best in fashion inspired by Japanese and Urban pop cultures! Who Runs Basiik? Two people work the BB magic: Myself, Susan, and my mother, Lan. I’ve always been interested in sewing, learning after my mother who was a professional seamstress for 14 years. We share the workload of the hat business evenly. A lot of the time you’ll also find my brother, Brian, helping us sell at cons. How are the Hats Made? Every hat we make at BB is all made by hand. We are not a sweat shop and we do not hire others to work for us. It’s just the two of us ladies devoting ourselves to bringing you beautiful, hand made hats. What am I getting for the price? As stated above, all hats in the BB store are hand made. We take great pride in our work and care for each and every one of our hats. We commit ourselves to delivering high quality products with beautiful craftsmanship. Our hats are carefully made to fit beautifully on your head, using a personally perfected pattern. All felt details are stitched onto the hats and we make sure that embroidered details are all in order! Frankly, if it’s not next to perfect, it’s not good enough for you, and you’ll see the Basiik difference right away! Do you do wholesale? We are open to discussing potential wholesale opportunities. Drop us a line via email and let us know what products you're interested and what kind of quantities you're considering ordering. What are your shirts printed on? All of our shirts are printed on the finest- the one and only American Apparel. Like our hats, we only want to offer our customers the best, and we feel that American Apparel makes the nicest shirts around… and they make them in the US! (kind of like our hats, haha!) Who does your graphics? Basiik’s graphics and illustrations come from a vareity of talented people: Susan and Brian Nguyen, Jackson Armstrong and Nick Bachman. Where are these characters from? All of the characters and designs found on our site are 100% original. We hand draw and design every hat, character, shirt, etc. you can find here! How to I wash my goods? To wash hats, its easy- turn your hat inside out, toss it into a gentle, cold wash cycle, then lay it or hang it somewhere to dry! For shirts, follow the care guide provided by American Apparel. These shirts are professionally printed; designs wont crack or fade! How do I pay for my hat? We currently accept payments via Paypal. Money orders and Checks can also be sent to: Boshi-Basiik 1818 W Beltline Cedar Hill, TX 75104 But don't forget to indicate what you're ordering, factor in shipping, and where to send the hat to! otherwise it'll be considered as a very nice gift How do I place a custom order? Sadly we are no longer doing custom orders. We're becoming too busy generating enough stock for our conventions and online store and can no longer commodate custom orders. Please understand, and thanks for your consideration. How much is shipping? Please see the "Ordering" page